Don’t have personal coverage? We’ve got you covered! At Herrington Co. Car Rentals, we offer a range of protection plans that can be added during checkout to give you peace of mind and keep your journey worry-free.

Whether it’s collision protection or roadside support, you can drive with confidence knowing you're fully taken care of

At Herrington Co. Car Rentals, we offer a variety of protection plans to meet every traveler’s needs—so you can drive with confidence and peace of mind.

Our Collision Damage Policy covers accidental damage involving the client and the vehicle, helping reduce out-of-pocket costs and simplifying the claims process should something unexpected occur.

Whether you're cruising through Atlanta or taking a road trip beyond, we’ve got your back.

You must be at least 21 years old with a valid driver license to book. 25 years old or older with a valid driver license to rent using our insurance. Reach out for additional insurance options if you are under 25!

If you need a rental within the next hour, you're in luck— we welcome last minute reservations!

All customers are required to pay a car rental deposit. The deposit amount may vary depending on several factors, including:

• The type of vehicle

• The length of the rental period

• Any additional services or custom arrangements

Deposits are fully refundable, provided the vehicle is returned in accordance with the rental terms. We’re happy to clarify the deposit total at booking—just reach out!

Your security deposit will be automatically refunded within 1–3 days after the vehicle is returned—quick and hassle-free.

In rare cases, deductions may apply if there are unexpected charges such as:

• Fuel replacement

• Unpaid tolls

• Late return

• Vehicle damage

• Cleaning or smoking fees

Rest assured, if everything checks out, your refund will be processed promptly—no action needed on your part.

We operate on a strict non-smoking policy across all Herrington Co. vehicles to ensure a clean and comfortable experience for every guest.

A smoking fee will be charged if the vehicle is returned with evidence of smoking or related damage, including:

• Cigarette, cigar, or vaping odor

• Ash, burns, or residue inside the vehicle

• Cannabis-related debris or scent

Thank you for helping us maintain high standards for all renters!

Need a car seat for your trip? We’ve got you covered!

Car seats can be added to your reservation as an optional extra, subject to availability.

To ensure we can accommodate your request, please submit it within a reasonable timeframe prior to pickup.

We’ll do our best to fulfill all car seat requests so your journey is safe and stress-free!

To ensure a smooth experience for all guests, we kindly ask that vehicles be returned in the same condition as when they were picked up.

If a vehicle is returned with excessive damage, dirt, odor, or other impairments, a cleaning or service fee may be assessed after inspection.

This helps us maintain high standards and keep every rental ready to go for the next traveler.

Thank you for your care and cooperation!

1️⃣ Notify Us Immediately Message us through your booking platform with your updated arrival time. This helps us adjust your pickup window and avoid late fees or cancellations.

2️⃣ Share Your New ETA Include your revised landing time and any details about changes

3️⃣ We’ll Update Your Pickup Once notified, we’ll do our best to accommodate the new timing or reschedule delivery if needed.

Yes—you’re welcome to extend your rental at any time, based on vehicle availability.

Simply submit an extension request through the booking platform, and we’ll confirm as soon as possible.

Planning ahead or running behind schedule? We’ve got you covered. Just let us know!

To rent a vehicle with Herrington Co. Car Rentals, guests must present a valid driver’s license issued from their country of residence at the time of rental.

Please ensure:

• The license is unexpired and clearly legible

• It includes your full legal name and photograph

• You meet the minimum age and eligibility requirements for your selected vehicle class

International renters: We may also request an International Driving Permit (IDP) if your license is not in English.

Need help preparing or verifying your documents before pickup? Feel free to reach out—we’re happy to assist!

Please note that our vehicles are not pet-friendly.

To maintain high cleanliness standards for all guests, pets are not permitted inside the vehicle.

If the car is returned with noticeable pet hair, odor, or related damage, a cleaning fee will be assessed to cover extra detailing and restoration.

We appreciate your understanding and cooperation in keeping the vehicle clean and comfortable for the next renter!

To help us serve you efficiently, please notify us if you’ll be arriving later than your scheduled pick-up time.

If we do not receive advance notice, your reservation may be automatically cancelled one hour after the scheduled pick-up, and the vehicle may no longer be available.

We’re happy to accommodate delays when possible—just keep us informed so we can adjust accordingly.

Here’s a refined version of your accident protocol, Mia—professional, clear, and guest-friendly while maintaining seriousness:

🚨 Accident Response Policy

If you’re involved in a traffic accident while using the rental, please follow these steps carefully:

1️⃣ Contact Emergency Services Immediately Dial the local emergency line and report the incident. Wait for authorities to arrive—do not leave the scene.

2️⃣ File a Police Report Cooperate fully with law enforcement and ensure a formal police report is filed.

3️⃣ Use the Incident Info Card Locate the Incident Information Card in the glove compartment and provide the required details.

4️⃣ Notify Us Directly Contact Herrington Co. Car Rentals immediately to begin the claims process. You’ll need to share:

• A copy of the police/crash report

• Driver exchange information

• Any supporting photos or documentation

Your safety is our top priority, and we’ll guide you through the rest once we’re notified.

⚠️ Important Notice: Liability for Non-Compliance

Failure to follow all required steps after an accident—including contacting emergency services, filing a police report, notifying us directly, and submitting all relevant documentation—may result in the guest being held liable for any damages incurred.

We urge all renters to carefully follow the outlined procedures to ensure their protection and proper claims handling.

🗺️ Travel Boundaries Policy

To ensure proper coverage and safety, vehicles may not leave the state of Georgia without prior approval.

Out-of-state travel is limited to a maximum of two neighboring states, and must be requested and approved in advance.

Unauthorized long-distance travel may result in penalties or violation of the rental agreement.

If you’re planning to cross state lines, just reach out—we’ll be happy to review and confirm your request

🅿️ Pickup Details –

Your rental vehicle will be parked at an airport parking lot (exact lot sent with confirmed bookings), ready for pickup before your trip begins.

We’ll provide clear, step-by-step instructions to make retrieval easy and hassle-free.

Please note:

• Guests are responsible for covering the parking fee at pickup.

• Herrington Co. Car Rentals covers the drop-off parking fee when the vehicle is returned.

This setup ensures a secure handoff and a seamless start to your journey

All vehicles must be returned with the same fuel level as provided at pick-up.

For added convenience, we offer a Prepaid Refuel option:

• Add this Extra during booking, and you may return the vehicle at any fuel level.

• It saves time—especially helpful if you're on a tight schedule or heading straight to the airport.

⏰ Running Late? If you couldn’t refuel and haven’t added the prepaid option, no worries. Simply return the vehicle—we’ll refuel it and bill the refill amount separately

Herrington Co. Car Rentals offers a 30-minute grace period for returns. If you're more than 30 minutes late:

• You may be charged a late return fee

• Additional charges could apply, such as hourly rates or even a full extra day, depending on how late the vehicle is returned

• If the delay causes scheduling conflicts for the next renter, it may result in a penalty or cancellation flag

🚨 Pro Tip: If you know you’ll be late, notify us as soon as possible. We’ll do our best to accommodate and may be able to adjust your return time to avoid extra fees.

🧳 Personal Belongings Disclaimer

Please double-check the vehicle before returning it, as Herrington Co. Car Rentals is not responsible for any personal items left behind.

While we’ll do our best to assist with recovery if notified promptly, we cannot guarantee the retrieval or safekeeping of forgotten belongings.

Guests are encouraged to thoroughly inspect the vehicle—especially the trunk, glove compartment, and seat pockets—prior to drop-off.

📍 Designated Return Location Policy

All vehicles must be returned to the location specified in your booking.

Returning the vehicle to any other drop-off point or facility is not permitted unless explicitly approved by Herrington Co. Car Rentals in advance.

Unauthorized returns may result in additional fees or a violation of the rental agreement.

If you need to modify your return location, please contact us as early as possible so we can review and confirm availability.

🚦 Parking & Traffic Violations Policy

The renter is solely responsible for any parking citations or traffic violations incurred during their rental period.

To avoid additional fees:

• Customers must resolve any citations or violations promptly and directly with the issuing authority.

• If a citation or violation is received by mail after the rental period, the renter will be responsible for the full amount plus an administrative fee for processing.

Please drive safely and adhere to all local traffic regulations during your trip